Flight Chic

Airline Industry News, Trends, Analysis

Day: 21 June 2014

#In-Flight Connectivity#The Competitive Edge#The Flight Fantastic

Airlines: Is a Customer Service Mindset at Odds With a Social Media Culture?

One of the quietly most controversial topics of discussion at this year’s SITA IT Summit in Brussels was the difference of opinion between Eash Sundaram, Executive Vice President and CIO of JetBlue Airways and Susana Brown, Managing Director-Operations Technologies at […]