Yes! WestJet Is Set to Revolutionise Air Travel With Its New Smart Seats and Unique Services

WestJet has demonstrated the sort of forward-thinking and lateral-thinking solutions-oriented impetus it takes to set new heights of service in the aviation industry.  The Canadian Low-Cost Carrier has turned the boarding process paradigm on its head with its new pre-seated boarding process: “Smart Seats.” Assuming there are no UX complications, this will be a new standard that other leading airlines would emulate.

Or at least ponder, briefly, then dismiss.

Also proposed by WestJet are more controversial passenger experience enhancements. A new child check-in process, Kargo Kids, allows parents to check their children in with their luggage for “quiet time” in the hold, while the adults enjoy the peace in the cabin which can only achieved when the sole person making a scene is a drunk celebrity.

If Kargo Kids seems heartless, WestJet proves it has a warm soft underbelly with its Furry Family product. This service allows passengers to bring along any animals they’re particularly fond on the plane. If you classify your child as pet, I suppose it all works out.

Such an exciting day for the travelling public!

Marisa Garcia

After working for sixteen years in aviation, specializing in aircraft interiors design and aviation safety equipment, and getting hands-on with aircraft cabins in hangars around the world, Marisa Garcia turned her expertise into industry insight. She has been reporting on aviation matters since 2014. Every day, she's putting words to work.

Recommended Articles

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

%d bloggers like this: