Marisa Garcia Ryanair continues its strong push for service improvements during year 3 of its Always Getting Better (AGB) program, introducing a new Leisure Plus fare and adding new features to the airline’s Business Plus fares.
“Following extensive customer feedback, Leisure Plus has been specifically designed for leisure customers, allowing family and friends to board first, sit together and carry all they need, while already enjoying Ryanair’s famous low fares, on-time flights, 2 free carry-on bags and improving AGB customer service,” says Ryanair’s CMO Kenny Jacobs.
With the introduction of the Leisure Plus service, Ryanair now offers three distinct fare options tailored to the needs of individual passengers: Regular, Leisure Plus and Business Plus.
Ryanair Regular
- The guaranteed lowest fares
- Free 10kg cabin bag & smaller 2nd bag
- Free randomly allocated seat
Leisure Plus
- Priority boarding
- Allocated seat
- 20kg checked-in bag
Business Plus
- Security fast-track
- Priority boarding
- Premium allocated seat
- +2/-2 day flexibility on ticket changes (as well as on the day of travel)
- Dedicated Business Plus desk
- Free airport check-in
“Over 25% of Ryanair customers travel on business, saving time and money, while enjoying our industry-leading punctuality and the largest route network in Europe with even more business routes connecting Europe’s major cities, through additional flights and improved schedules, and double the number of fast-track airports,” Jacobs adds.
[…] Getting Better” (AGB) program, which is now in its third year, has been expanded to include new services, digital and inflight […]