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Lufthansa Group Airlines Roll-Out Viasat’s EAN In-Flight Wi-Fi

Wi-Fi Coming to Lufthansa Group’s Short and Medium-Haul Flights

Passengers flying with airlines within the Lufthansa Group – Lufthansa, Austrian Airlines, and now SWISS – can look forward to having high-speed in-flight Wi-Fi connections on European flights.

Eco-Friendly and Efficient: EAN Technology on Board

Lufthansa In-Flight Wi-Fi

The Lufthansa Group airlines will equip 150 short and medium-haul aircraft with advanced broadband Internet access provided through Viasat’s hybrid European Aviation Network (EAN). An S-band satellite provides Europe-wide coverage. Supplementary ground components from Deutsche Telekom and terrestrial radio towers with 4G LTE technology provide additional capacity.

In partnership with Viasat and leveraging years of collaboration with Inmarsat, the Group is now deploying a hybrid internet technology known as EAN (European Aviation Network). EAN provides a fast and reliable connection by combining S-band satellites with Deutsche Telekom’s ground-based 4G LTE towers.

This enhancement follows the successful Wi-Fi implementation on various Lufthansa Group airlines (Lufthansa, Austrian, and Eurowings) since 2017.

Installation will begin in the last quarter of 2024, and the airlines expect to complete it within two years. The rollout will reach the entire Airbus A220/320 fleet, enhancing in-flight experiences for passengers.

In-Flight Internet: Free Messaging and Budget-Friendly Premium Access

Lufthansa In-Flight Wi-Fi

Lufthansa and Austrian Airlines have introduced unlimited free messaging for travelers on internet-enabled aircraft. This allows passengers to stay connected through texts at no cost during their flight. Registration through a Miles & More service card or a Lufthansa Group Travel ID-linked email is required. Premium Internet access, starting at six euros, has dropped in price by nearly 50% since the beginning of the year, making it more affordable than ever.

SWISS Joins In With Broadband Internet on Short-Haul Fleet

Starting in Winter 2024/2025, SWISS will equip its fleet of 59 Airbus A220 and A320 aircraft with broadband internet. SWISS customers can soon chat for free with services like WhatsApp and Facebook Messenger or opt for full internet access for web browsing, email, and social media for an added fee. This service complements the existing internet access available on SWISS long-haul flights.

“We appreciate how important it is for our customers to remain in touch, for professional or private purposes, while they’re on the move – be it to chat, to exchange emails, or just to keep abreast of the latest news,” says Heike Birlenbach, SWISS’s Chief Commercial Officer. “So we’re delighted that we’ll soon be able to accommodate this need on our shorter flights, too.”

Enhance Your Flight with Free Onboard Apps and Services

Passengers on equipped Airbus A220/A320 aircraft enjoy complimentary access to Lufthansa Group Airlines apps and select FlyNet and Wings Connect portal services. Travelers can access real-time flight tracking, connecting flight information, a chat assistant for service inquiries, digital journals, onboard shopping, and dining menus.

Lufthansa In-Flight Wi-Fi Improves Airline Sustainability

In-flight Wi-Fi isn’t just about passenger convenience—flight crews use it to optimize flight paths, cutting fuel consumption and CO2 emissions.

The latest Viasat EAN technology marks a leap forward in sustainability. Its compact and lightweight antennas—much smaller than older models—bring the system’s weight under 60 kilograms. This reduction means less paraffin use and fewer CO2 emissions, making it a greener choice.

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