To all my fellow passengers on Flight 2014: We’ve now reached a comfortable cruising altitude so you can feel free to roam about the cabin. …
Flight 2014: Limitless Destinations
Airline passenger experience.
Airline PaxEx
Profits Ain’t Peanuts (Part Two: Nuts for Business)
Let’s Talk Business Business travellers are core customers to all airlines. While they are also affected by changing economic conditions, they are far more resilient …
Profits Ain’t Peanuts (Part One: The Peanut Uprising)
This is the first post in a five-part series comparing and contrasting the approaches of Low-Cost Carriers, Traditional Airlines, and New Airlines as they compete …
The Financial Pinch of that Extra Inch
We’d all like more space in our seats, especially when travelling long distances, but it’s not as simple as saying give us more room. We …
Spaced-Out
One of this week’s top stories is the moon landing of China’s Chang’e-3 Jade Rabbit spacecraft. In case you missed it: There’s been a lot of …
Have five minutes for some time travel?
The Good Old Days? Lufthansa Inflight Service in the 1950’s, via Aircraft Interiors International‘s YouTube Channel. Far be it from me to knock a good …
Let’s Chat About It! The best of today’s #TL_Chat
It’s difficult to summarise all the great suggestions made by the many travel professionals who participated in today’s #TL_Chat coordinated by @TravlandLeisure and sponsored by …
What matters most to you in the aircraft cabin?
I was going to write an insightful post about what elements of the aircraft cabin interior we should focus on to improve the overall passenger …
Love at First Flight
I was corresponding with a colleague the other day and laughing over the fact that we had each wished the other a Happy Thanksgiving, even …