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Airline Industry News, Trends, Analysis

SITA Air Transport IT Summit

#SITA Air Transport IT Summit

Top Technology Trends to Track from SITA ATIS

SITA’s Air Transport IT Summit (ATIS) featured futuristic plans for robotic kiosks, and mixed reality airport, as well as more immediate solutions to improve air travel. From booking extras on-the-go to keeping planes healthy, here are some of the most […]

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#Airline Passenger Experience#Airports#SITA Air Transport IT Summit

Melbourne Airport Automates Gates For Even Speedier Travel

Melbourne Airport has added a self-boarding gate as part of an ongoing program reviewing and implementing service modernisation which will make getting from curb to cabin at Melbourne faster and easier.

At the new automated gate, passengers can simply scan their boarding pass to board the aircraft. Automated gates are becoming more common at airports around the world–even if manned by a gate agent to oversee the process–because they speed up passenger processing and accuracy, and they also appeal to today’s strong passenger preference for self-service technology.

SITA Passenger Survey, man using smartphone on Airplane. Source: SITA, Getty Images.
#Airline Passenger Experience#Aviation Matters#SITA Air Transport IT Summit#The Flight Fantastic

What Kind of Traveller Are You Really? Take the SITA Quiz

Travellers don’t like dealing with people. That’s the conclusion of SITA’s latest Passenger Survey revealed during the Air Transport IT Summit this year.

Instead, most travellers are happiest using technology, but how passengers respond to the various self-service travel services available depends on the individual passenger type. SITA has put its Passenger Quiz on-line. Take it and find out what category you fall under.