This week, Ryanair celebrated serving its 1 Billionth passenger with the launch of new voice-assisted booking engine and the reveal of its new Zodiac Slimline …
Always Getting Better
Most Ryanair Flyers Surveyed Are Still Happy
Ryanair’s Always Getting Better program still seems to be working, as is the airline’s mobile survey of passenger satisfaction. According to Ryanair’s most recent report …
Always Getting Better: Ryanair Renews Agreement with Navitaire
Ryanair has renewed its agreement with Amadeus company Navitaire to provide technology solutions which will support its customer-experience focus as part of the airline’s Always Getting Better program.
Ryanair Cites SITA to Prove It’s Comfortable Carrying Baggage
Ryanair is touting its strong baggage handling performance, compared to competitors in Europe and around the world, by citing figures from SITA’s Baggage Handling report published earlier this year.
Ryanair Revamps Fares With More For Business and Pleasure for Leisure
Ryanair continues its strong push for service improvements during year 3 of its Always Getting Better (AGB) program, introducing a new Leisure Plus fare and adding new features to the airline’s Business Plus fares.
Ryanair Reveals Always Getting Better Action Plan for Year 3
As it enters Year 3 of its “Always Getting Better” (AGB) campaign, Ryanair has revealed its 2016 customer experience initiatives which include service, digital, and inflight experience developments.
Ryanair Shareholders Will Share €398M Proceeds from Sale of Aer Lingus Shares
During this morning’s AGM, Ryanair informed shareholders that it plans to distribute the proceeds (€398m) from the sale of Ryanair’s 29.8% stake in Aer Lingus, via …