This week, Ryanair celebrated serving its 1 Billionth passenger with the launch of new voice-assisted booking engine and the reveal of its new Zodiac Slimline seats which will offer passengers extra legroom. These initiatives are part the fourth year of […]
Ryanair’s Always Getting Better program still seems to be working, as is the airline’s mobile survey of passenger satisfaction. According to Ryanair’s most recent report 95% of its customers are satisfied with their flight experience. The airline released its quarterly […]
Ryanair has renewed its agreement with Amadeus company Navitaire to provide technology solutions which will support its customer-experience focus as part of the airline’s Always Getting Better program.
Ryanair is touting its strong baggage handling performance, compared to competitors in Europe and around the world, by citing figures from SITA’s Baggage Handling report published earlier this year.
Ryanair continues its strong push for service improvements during year 3 of its Always Getting Better (AGB) program, introducing a new Leisure Plus fare and adding new features to the airline’s Business Plus fares.
As it enters Year 3 of its “Always Getting Better” (AGB) campaign, Ryanair has revealed its 2016 customer experience initiatives which include service, digital, and inflight experience developments.
During this morning’s AGM, Ryanair informed shareholders that it plans to distribute the proceeds (€398m) from the sale of Ryanair’s 29.8% stake in Aer Lingus, via a ‘B’ Share programme which will be concluded before December, subject to EGM approval.