Singapore Airlines had committed itself to a very aggressive installation program, to get its fresh product to market quickly and keep up with competitors in the region. This came after a long process of reviewing whether to introduce a Premium Economy product and the design and development process of what is a very beautiful, and promises to be a very comfortable, flying experience. It seems that the wait will be a little longer yet for some, which is a disappointment, but SIA is doing the right thing by notifying customers and giving them a range of alternatives.
