Airline Industry News, Trends, Analysis
Oxford University and Emirates have collaborated to found a new Data Science Lab in which will have experts from around the University use cutting-edge analysis to help the airline better manage Big Data and enhance services to airline passengers.
The new Lab will bring together researchers from at least five departments within the University, including the Mathematical Institute, the Oxford Internet Institute and the Departments of Engineering Science, Computer Science and Statistics.
Aeroflot has selected IBM Analytics to deploy a new predictive travel personalisation system which will help it provide improved service to customers point-to-point.
Personalisation of the travel experience is a prevailing trend among airlines which want to improve the travel experience for their customers through various digital touch-points from the reservations process through to future trip promotions.
One of the prevailing themes at this year’s Passenger Terminal Expo in Barcelona was the future of automated terminal processes through high-grade hardware and advanced software …