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Self-Service Technology is the Future of Air Travel in Brazil

  • 2 min read

Passengers in Brazil are embracing self-service check-in technology using their smart-phones, personal computers and airport kiosks, SITA reports.

  • 80%  of passengers in Brazil said they liked using web check-in services
  • 76% of passengers in Brazil said they like using self-service kiosks
  • Only 65% said they liked checking-in at the desk

More than half of passengers surveyed still use check-in desks, higher than the global average of 43%, but SITA believes the trend is moving away from desks to digital.

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