KLM Gears Up for Airbus A321neo Launch KLM has shared a first look at the livery of its new A321neo aircraft and given us a hint of what to expect inside the plane. Eye-Catching Design Meets Practicality KLM’s new planes boast a fresh look bound to turn heads. The company’s…
Air France and KLM Invest Billions in Sustainable Aviation: Purchase 50 New Airbus A350 Aircraft and Back SAF Manufacturer Air France-KLM, one of the leading airline groups in the industry, is committed to sustainability. In addition to their investment in Scandinavian Airlines SAS, the aviation giant has set ambitious targets…
On 7 October 2023, KLM Royal Dutch Airlines celebrated its 104th anniversary by introducing a new addition to its collection of Delftware replicas. This time, they unveiled a miniature representation of the Valkenburg aan de Geul, the oldest station building in the Netherlands. Thus, it has a dual significance, marking Dutch history and reflecting KLM’s commitment to sustainable, air-rail intermodal travel.
KLM peeks into the future of electric flights by supporting trials of an electric plane flying from Schiphol to Lelystad.
KLM plans to its annual fuel costs by 5 percent for its airline and cargo operations with Honeywell’s GoDirect Fuel Efficiency Software. The airline will install the Paris Agreement-compliant Honeywell software across all divisions to reduce fuel use and cut its carbon footprint. The installation follows positive results from KLM…
KLM Royal Dutch Airlines has launched a new KLM Media App which offers passenger access to a broad range of international newspapers on their smartphone or tablet.
It’s all the news you want on-the-go, without papers weighing you down.
Many airlines are improving their digital touch points to enhance the customer experience and simplify the journey, coming up with new and clever ways to entice, connect, engage with, and assist their customers.
But I’d like to make special mention of KLM as a case study of excellence.
Many of KLM’s current digital developments have been reported on here and elsewhere, but it’s easy to miss the big picture of what they’re doing—especially with an airline doing as much as KLM has done.
To review that Big Picture, here’s a review of KLM’s digital journey, point-to-point.
For mommies (and daddies) flying KLM on a quick business trip and leaving kids behind, bed time is a difficult time. But KLM has come up with a charming way to soothe the little ones missing their parents with a special night light which lets them pretend to be on…
The idea is to help passengers whose lay-overs exceed six hours to get out and about for a bit of fresh air and local flavour with people of common interests.
To manage the program—without delayed flights waiting for lost explorers—KLM has introduced a dedicated Layover with a Local app which will match passengers with local guides who register with KLM to participate. Guides are picked based on language skills and common social interests.
I’ve already said that the new KLM app, with its beautiful interface and easy booking engine, is top shelf. But imagine the fun of finding an extra little reliable sky blue circle appear in the collection of helpful little spheres on my wrist!