Aviation technology leader SITA has published its Passenger Insights Report 2023. It shows the results of a comprehensive passenger survey conducted at the beginning of… Read More »Passengers’ Top Questions On Sustainability: SITA Reports
Get ready for the rise of intermodal travel! In this third article in our series exploring the results of SITA’s comprehensive passenger survey, we delve into this trend and learn about passenger expectations for intermodal journeys.
In this series, we dive into the results of SITA’s comprehensive passenger survey and explore the key trends shaping the future of air travel. This second article in the series looks into passenger sentiment throughout the journey. What elements of air travel make passengers most anxious?
Aviation technology leader SITA has published its Passenger Insights Report 2023. We review the results of the comprehensive passenger survey.
As the global travel industry sees a remarkable recovery post-pandemic, a concerning trend has emerged — a significant spike in baggage mishandling. The latest SITA Baggage IT Insights report illuminates the increase, revealing that mishandled baggage rates surged by 74.7% in 2022, reaching 7.6 bags per thousand passengers.
Miami International Airport (MIA) has added Mobile Passport Control into its own airport app experience. It is the first airport in the world to introduce… Read More »Miami International Airport Adds Mobile Passport Control to App
SITA’s Air Transport IT Summit (ATIS) featured futuristic plans for robotic kiosks, and mixed reality airport, as well as more immediate solutions to improve air… Read More »Top Technology Trends to Track from SITA ATIS
Inmarsat and the European Space Agency have completed the first test flights for a project which will modernise Europe’s air traffic management infrastructure to make flights better for passengers and the planet.
Air Seoul, the new South Korean low-cost carrier based at Seoul Incheon International Airport, has launched its operations using SITA’s Horizon Passenger Management and Distribution systems.
Adelaide Airport, Australia’s fastest-growing international airport, will install 14 new self-service bag drop and 32 new check in kiosks from SITA to streamline the journey for the airport’s eight million passengers.
JetBlue Goes Large on Self-Service Technology with 100s of SITA Kiosks in +50 Locations in the US and Caribbean
Under a three-year agreement, JetBlue has selected global IT provider SITA to support 531 check-in and automated passport control (APC) self-service kiosks across 56 locations in the USA and Caribbean. SITA will provide 24/7 remote and on-site service.
Ryanair is touting its strong baggage handling performance, compared to competitors in Europe and around the world, by citing figures from SITA’s Baggage Handling report published earlier this year.
Travellers don’t like dealing with people. That’s the conclusion of SITA’s latest Passenger Survey revealed during the Air Transport IT Summit this year.
Instead, most travellers are happiest using technology, but how passengers respond to the various self-service travel services available depends on the individual passenger type. SITA has put its Passenger Quiz on-line. Take it and find out what category you fall under.
Heathrow Airport has collaborated with SITA to offer passengers new on-demand entertainment before they board their plane.
The two new ‘EntertainMe’ kiosks installed at the gate level of Heathrow’s Terminal 5, feature top film releases, television programs, newspapers and magazines which passengers can pay for and download directly to their iPhones or iPads.
Top film releases, newspapers and magazines available to download from Heathrow ‘EntertainMe’ kiosks
Malta International Airport has signed a deal with SITA which will transfer management of the airport’s day-to-day ICT (Information and Communications Technology) operations to the aviation industry technology company.
Aviation Information Technology firm, SITA, announces that Barbara Dalibard has been appointed as the new CEO of the company starting July 1, 2016. Dalibard replaces the current CEO Francesco Violante who will step down later this year after a 13 year term.
Without a doubt, the Rimowa digital check-in luggage is a luggage fiend’s dream come true. But these Red Dot design award winners may not solve your biggest baggage problem.
This beautifully designed luggage is the collaborative project between luxury travel bag manufacturers Rimowa, Airbus, the manufacturers of the super sleek A350 who build other nifty planes too, and ever-stylish Lufthansa.
The drive towards higher levels of investment, compared to global competition, in smart technologies for China’s airports and airlines is driven both by the growing population of air travelers placing and by those passengers actively mobile lifestyle.