Southwest Airlines is setting a new benchmark for in-flight retail experience, through a groundbreaking partnership with MOST, a trailblazing fintech company that is shaking up the retail and payment solutions space.
Southwest Airlines has announced dual-sourcing of its onboard connectivity and entertainment, as new aircraft enter the fleet and aircraft without Wi-Fi are retired.
Southwest Airlines has revealed new crew uniforms and new cabin interiors for the 737-800 as part of its updated Heart brand. The airline first introduced… Read More »I ❤️SWA: Southwest Reveals New LUV-able ‘Software’
After admitting that it missed inspections of its hydraulic systems, SWA confirms to Flight Chic that it reached an agreement with the FAA to avoid a grounding of 128 of its 737-700 aircraft, which represents nearly 20% of the airlines’ fleet.
In my latest feature on Skift,‘Why Disrespecting Flight Attendants Is Totally Nuts’, I shared insights from seasoned flight attendants on the long-standing misconceptions of their… Read More »Baby Born On SWA Flight Reminds Us How Vital Crew Really Are
Airlines serve many destinations, but Southwest Airlines is working to make sure the destinations it serves are better places for their passengers to visit. … Read More »How Southwest Airlines Works to Take Its Passengers to Even Better Destinations
Fans of the Cleveland Browns are in a lather over their rookie quarterback Johnny Manziel getting “stuck” in the middle seat on a recent flight on… Read More »Are Cleveland Browns Fans Guilty of Seat Snobbery?
We often discuss why airlines make perplexing decisions in favour of unbundled fares and aircraft configurations. The Peanuts posts are entirely dedicated to the topic of… Read More »Forget #PaxEx: Here’s What the Market Wants from Airlines
They’re baaa-aaack! As the Forward/Aft Facing Triple Seats Come Back to Haunt Us We Ask: Good Heavens Why?
Retro can be chic. Far be it from this writer to claim otherwise. But Zodiac Aerospace premiering a Forward/Aft Facing Triple Seat Pair as one… Read More »They’re baaa-aaack! As the Forward/Aft Facing Triple Seats Come Back to Haunt Us We Ask: Good Heavens Why?
In this third instalment of Profits Ain’t Peanuts we discuss the use of PEDs on board aircraft, inflight connectivity services, and IFE. In today’s world data… Read More »Profits Ain’t Peanuts (Part Three: Take a Byte)
Let’s Talk Business Business travellers are core customers to all airlines. While they are also affected by changing economic conditions, they are far more resilient… Read More »Profits Ain’t Peanuts (Part Two: Nuts for Business)
This is the first post in a five-part series comparing and contrasting the approaches of Low-Cost Carriers, Traditional Airlines, and New Airlines as they compete… Read More »Profits Ain’t Peanuts (Part One: The Peanut Uprising)