SITA Reports on What Technology Matters Most to Passengers
Aviation technology leader SITA has published its Passenger Insights Report 2023. We review the results of the comprehensive passenger survey.
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Overcoming Jet Lag: A Deep Dive on the Science Behind Qantas’ Design Strategies for Long-Haul Flights
As deep dive into this story of research, innovative design, and scientific discovery, we’ll take you behind the scenes of Qantas Airways’ Project Sunrise. This ambitious endeavor, in collaboration with the University of Sydney’s Charles Perkins Centre, explores strategies to combat jet lag. Learn how this research is reshaping air travel and potentially making the skies healthier for frequent flyers.
Qantas just unveiled its all-new Airbus A350 cabin that will fly on the new world’s longest flight come 2025 — take a look inside!
Qantas has revealed the full aircraft cabin design of its Airbus A350, set to pioneer long-haul travel. New product features include a unique Wellbeing Zone, enhanced Premium Economy and Economy cabins, a new Business class suite, an apartment style First-class suite, fast USB-C charging ports, and integrated wireless charging, positioning Qantas at the forefront of aviation innovation.
Elevating Passenger Wellbeing, Sustainability, and Memorable Experiences: A Recap of the World Travel Catering & Onboard Services Expo (WTCE) 2023
Co-located with the Aircraft Interiors Expo, the World Travel Catering & Onboard Services Expo (WTCE) 2023 launched new products to elevate aircraft cabin wellbeing, travel sustainability and passenger experience. Discover the latest trends in travel catering and onboard services in the business of flight.
Why You Should Attend AIX Hamburg 2024
From far-out aircraft cabin concepts to new products in aircraft interiors, AIX is the place where airlines can find hidden gems in the full spectrum of passenger experience. The Hamburg Messe is the place where the cabin interiors supply chain struts its stuff.
As Millions of Smartphones Fly, This Will Keep Happening. Deal with It.
Airlines have been unwillingly transported to an age of instant customer feedback. Viral sharing of negative flight experiences is an unavoidable part of that.
There are (at least) three ways to look at these ‘passenger incident‘ viral videos.
Read More »As Millions of Smartphones Fly, This Will Keep Happening. Deal with It.
“We want to make travelling easy and pleasant.” 16 Quotes On Finnair’s Customer-Focused Strategy
During Finnair’s Annual General Meeting 2016, the airline’s Chairman of the Board, Klaus Heinemann, and CEO, Pekka Vauramo, shared their views of progress at the… Read More »“We want to make travelling easy and pleasant.” 16 Quotes On Finnair’s Customer-Focused Strategy
One in 16 Passengers Should Expect Easter Flight Delays, Report
Travel insurance specialists Columbus Direct warn of travel delays in Europe over the Easter holiday period. The insurer says that one out of 16 passengers (on average) experienced… Read More »One in 16 Passengers Should Expect Easter Flight Delays, Report
Improvements and Cautions as IATA Releases Premium and Economy Travel Assessment for October
IATA has released its October Premium and Economy travel assessment which reveals growth for both classes of service is about even for the year. Though… Read More »Improvements and Cautions as IATA Releases Premium and Economy Travel Assessment for October