The U.S. Department of Transportation has fined American Airlines $1.6 Million for violations of the tarmac delay rule during 2013 and 2015.
Weather is No Excuse, DOT Fines AAL $1.6 Million for Tarmac Delays
Passenger Rights
Let’s Not Waste an Opportunity to Carry-On after IATA Carry-On Controversy
I spent a bit of time this month writing about IATA’s proposed ‘Cabin OK’ program: introducing it, clearing up misconceptions, and, finally, reporting on its demise, er, …
Big Brother will travel with you and you will pay his ticket
One of the prevailing themes at this year’s Passenger Terminal Expo in Barcelona was the future of automated terminal processes through high-grade hardware and advanced software …
Passenger Rights: The Special Kind of Hell which is Tarmac Limbo
This post introduces three new categories to the Flight Chic blog: AOG-Aircraft On Ground For any readers who are not already involved in the industry, …