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Airline PaxEx

Airline passenger experience.

Inside SAS’ New A350 Experience

  • 6 min read

The SAS A350 cabin introduces new seat models and unique, customized passenger experience solutions responding to customer feedback.

FAA reminds passengers of policy on carriage of lithium battery-powered devices

  • 1 min read

The Federal Aviation Administration (FAA) is working with other federal agencies and organizations to remind airline passengers that electronic smoking devices like vaporizers (vapes) and e-cigarettes are considered hazardous materials when transported on aircraft. Electronic smoking devices contain lithium batteries that pose a fire risk. Passengers are allowed to bring the devices… 

British Airways’ 20 Resolutions for 2020

  • 6 min read

The airline’s 20 New Year resolutions for 2020 touch on everything from new destinations and new aircraft to passenger experience investments.

Video tour of Qantas’ new Singapore First Lounge

  • 1 min read

Qantas’ newest First Lounge, a luxury space spread over 1,000 square metres at Singapore’s Changi Airport will operate in tandem alongside the airline’s existing International Business Lounge, providing capacity for 240 customers and a bespoke offering for Qantas’ First Class passengers and top tier frequent flyers. The new build was… 

Qantas opens new luxury lounge in Singapore

  • 6 min read

Qantas has officially opened its newest First Lounge today, a luxury space spread over 1,000 square metres at Singapore’s Changi Airport.