Swiss International Air Lines (SWISS) has announced a partnership with the Thjnk creative agency beginning in 2024. The Zurich-based creative agency was selected following an extensive and competitive process, showcasing its ability to meet SWISS’s requirements and expectations.
Airline passenger experience.
More than Window Dressing: A Visual Symphony that Melds the Past and Present, Celebrating Air France’s 90 Years of Refined Elegance and Pioneering Spirit. Air… Read More »Air France’s 90-Year Journey on Display at Galeries Lafayette
Emirates has recently announced the expansion of its Premium Economy offering to two more destinations in its network. Starting from 19 November, passengers flying from Dubai can experience the highly sought-after Premium Economy cabin class on flights to São Paulo. Additionally, from 20 December, Emirates will also introduce Premium Economy on flights to Tokyo Narita.
an Diego’s hop-on jet service, JSX, is embarking on a new chapter, shifting its base to Carlsbad’s McClellan-Palomar Airport (CLD) from October 5, 2023. This strategic move amplifies JSX’s mission of servicing secondary cities and emerging markets with an unparalleled travel experience, melding luxury and convenience on their exquisite 30-seat jets.
United Airlines is improving the flight experience for passengers who rely on personal wheelchairs. The airline has introduced a new filter to its flight search tool, which makes it easier for disabled passengers to confirm aircraft wheelchair accommodation for their flight.
Singapore stands on the brink of a new era in air travel, thanks to the completed engineering and expansion works at Changi Airport Terminal 2 (T2). Today, we explore the renovated terminal, designed to offer the modern traveler a seamless and luxurious experience.
Navigating Flight Disruptions: CMAC Report Highlights Opportunities for Passenger Experience Improvements
Airlines face the formidable challenge of minimizing the inconvenience and distress caused by delays, re-scheduling, re-routing, and cancellations. A new report by CMAC Group suggests technology is not the only answer. Passenger satisfaction during disruptions also requires the human touch.
Traveling can be stressful, especially when you’re uncertain about the whereabouts of your precious luggage. Air New Zealand has introduced a cutting-edge baggage tracking feature in its app. This feature, which is now live for all app users, will elevate the customer experience. Passengers get real-time updates on their checked baggage, which will instill confidence and offer peace of mind throughout their journey.
n a significant leap towards enhancing passenger experience, Lufthansa is improving air travel comfort and convenience. By 2025, travelers on short- and medium-haul routes will enjoy new cabin interiors on the airline’s narrowbody aircraft. Though there aren’t any renderings, Lufthansa has given us a good idea of what to expect inside the newly re-designed Airbus A320s.
JetBlue has announced it will simplify and enhance the travel experience for parents traveling with young children. The airline’s new Family Seating Guarantee ensures that… Read More »JetBlue’s New Family Seating Guarantee: What You Need to Know
KLM has recently unveiled two of its renovated Crown Lounges at Toronto and Houston airports. This latest development aligns with the airline’s strategic initiative to enhance the customer experience.
Finnair marks a milestone this year – a centennial of connecting continents and cultures. To commemorate this occasion, the airline introduced the Finnair 100 menu. This exclusive in-flight menu blends familiar flavors with a modern twist.
Volantio, the tech enterprise enabling optimized travel offers, has announced Icelandair as its latest airline customer. The Revenue Rebook platform, designed by Volantio, aims to revolutionize how airlines manage their bookings. The platform makes the process more efficient for the airlines and more accommodating for the passengers.
Air France’s Exquisite 90th Anniversary Collection at Galeries Lafayette: A Blend of Tradition and Modernity
Air France is not just an airline. It is a lifestyle brand. Over the years, it has become synonymous with style, elegance, and exceptional French craftsmanship. Air France further cements its status this season with an exclusive 90th-anniversary collection showcased at the renowned Galeries Lafayette. Let’s take a deeper look into these exceptional offerings:
AirHelp has published a comprehensive report on flight disruptions. In the report, the passenger support organization details the extensive financial and ecological impacts of flight disruptions in the US, Europe, and Australia.
KLM Royal Dutch Airlines has announced plans to renew its older generation long-haul fleet with all Airbus A350 family aircraft in the coming years. The… Read More »KLM Announces Switch to All A350 Long-Haul Fleet with AF-KLM 50 Order+40 Option
For those of us eagerly anticipating the reveal of the new Japan Airlines A350 cabins, the airline has given us quite a treat on Instagram, sharing the business class suite teasers!
In-flight entertainment and comfort are constantly evolving, and Transavia, the Dutch low-cost carrier, is ensuring they are at the forefront of this transformation. Announced on September 25, 2023, Transavia has launched a three-month AirFi trial to introduce its “Mall in the Sky” concept. This initiative will take place on board its Boeing 737 aircraft operating out of Rotterdam The Hague Airport.
In the spirit of community outreach and corporate social responsibility, 40 employees from Korean Air and their catering and duty-free service partner, Korean Air CND Services, celebrated the Chuseok festival with older residents of Gangseo, Seoul. Let’s dive into the heartwarming details of this local initiative.
As a film buff, FlightChic is always delighted to spot an iconic airport in a movie scene. Here’s a list of airports seen on the big screen, offering a perfect blend of aviation and cinema for enthusiasts of both.