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SITA Baggage Report shows spike in mishandled bags as the airline industry recovers from COVID-19.

Baggage Mishandling Surges Post-Pandemic: Insights from SITA Baggage Report

    As the global travel industry sees a remarkable recovery post-pandemic, a concerning trend has emerged — a significant spike in baggage mishandling. The latest SITA Baggage IT Insights report illuminates the increase, revealing that mishandled baggage rates surged by 74.7% in 2022, reaching 7.6 bags per thousand passengers.