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Flight Chic

Airline Industry News, Trends, Analysis

#PaxEx

#Airline Passenger Experience#Smart Branding#The Flight Fantastic

Airlines: Don’t Slip Up. Show Passengers Your Soft Side

Passengers obsess over the little things.

Inflight amenity kits are popular. (People also want the dish on inflight meals too, but we’ll leave food for another time.)

Take the flying experience comments of Julie Zeveloff of Business Insider who recently compared her long-haul business class flying experiences between Delta and Emirates.

While Zeveloff had a lot of good things to say about both airlines, one slight disappointment really seemed to tip the scales: slippers, or the absence thereof.

#Airline Passenger Experience#Getting Social#Smart Branding

KLM Proves You Don’t Have to Be in Iceland to Promote Local

The idea is to help passengers whose lay-overs exceed six hours to get out and about for a bit of fresh air and local flavour with people of common interests.

To manage the program—without delayed flights waiting for lost explorers—KLM has introduced a dedicated Layover with a Local app which will match passengers with local guides who register with KLM to participate. Guides are picked based on language skills and common social interests.

#Airports#Smart Branding#Technically Speaking#Terminal Fascination

SITA and Nice Airport Just Made Travel Nicer with Beacon-Powered Shopper-Friendly App

Nice Côte d’Azur airport has applied SITA’s beacons and Common Use Beacon Registry technology services to support a new multifunctional app which will give travellers personalised suggestions on activities, concessionaire services, and shopping. The release of the app was timed to coincide with the opening […]

#Airline Passenger Experience#In-Flight Connectivity

Battle of Satellite Providers Promises Faster, Better Wi-Fi in Europe’s Skies..Soon

For now, most of the skies over Europe are quite places to work, read a book, watch a film on our personal electronic devices, or simply delight in the view through the window–and what a view it is!

But technology is advancing, and all of that will change soon. Satellite providers are battling to cover the European skies and the battle is heating up.

For now, most of the skies over Europe are quite places to work, read a book, watch a film on our personal electronic devices, or simply delight in the view through the window–and what a view it is!

But technology is advancing, and all of that will change soon. Satellite providers are battling to cover the European skies and the battle is heating up.