The new feature is part of the Fly Delta app transformation into a digital concierge. The launch comes on heels of the global airline’s vision for the future of travel outlined at CES 2020.
Delta Air Lines
Delta strengthens Miami network to support LATAM partnership
Together, Delta and LATAM will create a comprehensive combined carrier network throughout the Americas. Customers will benefit from expanded travel choices across the Americas and increasingly seamless customer experience, including reciprocal loyalty program benefits.
Delta and Aeromexico Collaborate On Seamless Travel
Delta and Aeromexico are expanding their joint cooperation by better integrating their systems and services to offer their customers a seamless travel experience.
Delta Brings Asian Chef All-Stars On-Board for Traditional, Local Fare
Delta Airlines continues its investment in the Asia-Pacific market by introducing regionally-sourced cuisine on flights from Asia.
Delta Apologises for Erroneous Laptop Ban Placard
Delta Air Lines has apologised for the erroneous posting of a placard which suggested that the laptop ban might extend to all international flights into the US with immediate effect. Whilst reading a @FlyerTalk thread, I found a disturbing picture. …
After United: It’s Not About Overbooking. Don’t Make It About Overbooking.
In the aftermath of the United Airlines fiasco this week, some large U.S. carriers have reacted by notifying the public of more generous policies for those moments when their flights are overbooked. This PR effort might backfire.
Early Risers: Delta’s Latest Ad Is About You
Delta has revealed a new ad “4 A.M.” which celebrates hard-working early risers with a very appropriate theme-tune.
The Top 2 Aircraft Interiors Innovations of 2016 Were Big Surprises
This year gave us plenty to write about in the airline space. Among all the stories of technology, regulations, profits and amenities, two aircraft interiors programs stood out as big surprises.
These 5 Airlines Had the Most Innovative Ancillary Strategies This Year, Says IdeaWorks
The consultancy recognises airlines which ”have shown the greatest prowess in ancillary revenue, a la carte pricing, and loyalty marketing” during 2016.