As of this week, Apple Watch users can download Schiphol Airport‘s newly created app. This innovative application lets travelers conveniently access real-time flight information directly from their wristwatch. This includes essential details such as departure and arrival times, gate and departure hall locations, and the current status of their flight.
Schiphol is dedicated to enhancing the stress-free nature of travelers’ experiences. The airport has prioritized the development of its digital channels over recent months. Over 1.6 million travelers have installed the Schiphol app this year alone on their iPhone or Android devices. Furthermore, statistics reveal that 30% of iPhone users have synchronized an Apple Watch. Given this trend, tailoring the app for these watches was a natural progression.
Applying AI To Improve the Airport Experience
By leveraging intelligent, self-learning algorithms (AI), Schiphol enhances the transparency and predictability of departure, transfer, and arrival processes. Utilizing these data sources, travelers can access dynamic recommendations and valuable insights for their journey via the Schiphol app.
“In the past year, we have installed thousands of motion sensors in the ceiling in the departure and arrival halls. By applying self-learning algorithms, we are getting better and better at predicting crowds and waiting times. Our ambition is to make the entire journey, from home to holiday destination and back again, transparent and predictable,” said David de Vries, Product Owner of Schiphol App
Download the Schiphol Watch App
The new Schiphol Watch app is available to download in the iOS App Store. When travelers download or update the Schiphol app, it will automatically appear on their Apple Watch.
- Track real-time departing and arriving flights and receive prompt updates on gate changes, delays, and airport information
- Access a detailed trip itinerary for a smooth travel experience
- Easily find and reserve a parking spot that suits your needs directly within the app
- Unlock shopping discounts with the See Buy Fly voucher available in the app
- View real-time waiting times and navigate the airport efficiently to avoid queues
- Use the interactive map to navigate your way around the airport with confidence
- With the Apple Watch app, you can follow the details of your flight from your wrist
Travelers who want to help test apps developed by Schiphol in the future can register via Apple’s website.