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Berlin Brandenburg Airport Adopts AI for Optimized Handling Processes

The aviation industry is no stranger to the relentless pursuit of efficiency, safety, and optimal passenger experience. Berlin Brandenburg Airport (BER) is stepping into the future, integrating AI-based software by Assaia to enhance its handling processes.

Berlin Brandenburg Airport (BER) is stepping into the future, integrating AI-based software by Assaia to enhance its handling processes.
Berlin Brandenburg Airport

A Pioneering Step with Digital Turnaround Solutions

With the launch of the digital TurnaroundControl solution, BER is the first German airport to employ artificial intelligence in optimizing handling processes. This venture underscores BER’s commitment to harnessing cutting-edge technology to bolster service quality, punctuality, and efficiency.

Focusing on the Apron

Previous digital integrations at BER were predominantly concentrated within terminal operations. Now, the spotlight shifts to the airport’s 49 apron positions. Collaborating with Assaia introduces a comprehensive system that will analyze handling processes with self-learning software and propose actionable recommendations.

Amplifying Operational Stability

Thomas Hoff Anderson, Chief Operations Officer at Flughafen Berlin Brandenburg GmbH, said, “An airport as an infrastructure operator contributes to a good travel experience for passengers with stable processes and reliable flight schedules. In the future, we at BER will continue to rely on an AI-based solution to increase the stability of the network and punctuality figures. We expect the software’s machine learning feature to provide us with valuable insights that will give us additional impetus to develop processes in airport operations further.”

A Partnership for Progress

Assaia’s CEO, Max Diez, expressed enthusiasm about partnering with Berlin Brandenburg Airport (BER) to improve the passenger experience. “Our technology will help the airport achieve its goals, including increased safety and efficiency, more processing per gate, and improved punctuality.”

The Mechanism Behind TurnaroundControl

The TurnaroundControl software is engineered to enhance airport operations by offering real-time insights into handling processes. Utilizing cameras at apron positions and AI algorithms, the system delivers precise recommendations for process optimization. This integration is a testament to technological advancement. It is also a practical tool for employees, empowering them to elevate process efficiency and punctuality.

A Glimpse Into the Future of Aviation

BER integrating Assaia’s AI solution to handle processes gives us a glimpse into the future of the global aviation sector. The marriage between technology and human expertise promises greater efficiency, safety, and sustainability. Prioritizing passenger experiences by optimizing airport and airline processes. Every flight, every interaction, and every process at BER is a step closer to seamless efficiency. It will make the airport safer and exceptionally delightful.

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