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Airline PaxEx

Airline passenger experience.

Emirates and NBA Forge Game-Changing Partnership: Emirates NBA Cup

  • 4 min read

Emirates has entered a strategic agreement with the National Basketball Association, positioning itself as the NBA’s Official Global Airline Partner. The partnership marks a new chapter for the NBA, with Emirates acting as the first title sponsor for the Emirates NBA Cup. Unveiling the Emirates NBA Cup: A Groundbreaking Collaboration… 

KLM Harnesses Artificial Intelligence to Slash Food Waste on Flights

  • 3 min read

KLM is making significant strides in sustainability by cutting down food waste on its flights. Thanks to innovative artificial intelligence programs, the airline can now accurately predict the number of passengers who will actually board. This breakthrough means KLM can prepare the exact number of meals necessary, leading to a… 

Lufthansa Group Elevates In-Flight Entertainment with Spafax

  • 4 min read

Lufthansa Group Enhances Travel with Next-Gen Entertainment Through Extended Spafax Partnership Spafax and Lufthansa Group have announced a partnership extension until 2028 to bring cutting-edge in-flight experiences to passengers. This collaboration aims to transform the travel journey by offering advanced on-board and off-board entertainment options. Spafax, a top in-flight entertainment… 

Air India Picks RECARO Economy and Premium Economy Seats

  • 4 min read

Air India Chooses RECARO for 22,000 Aircraft Seats in Upgrade Drive Air India, India’s flagship airline, has struck a deal with RECARO Aircraft Seating for their widebody fleet’s premium economy and economy sections. Over 22,000 RECARO seats will enter Air India’s aircraft through line-fit and retrofit programs over the next… 

Changi Airport Recognizes Exceptional Service at Annual Airport Celebration

  • 4 min read

Changi Airport recently held its glamorous Annual Airport Celebration, honoring its remarkable workers’ dedication and hard work. A diverse array of awards was presented, recognizing individuals who demonstrated extraordinary service to passengers throughout the year. The event was distinguished by several prestigious categories, with accolades such as ‘Service Personality of… 

Here’s Why Finnair is Weighing Passengers at Helsinki Airport

  • 4 min read

Passengers at Helsinki Airport may soon find themselves weighing in as part of Finnair‘s latest data collection project. The airline is taking a proactive approach to aviation safety by determining travelers’ average weight and the weight of their carry-on bags. This vital information helps ensure a perfectly balanced flight every… 

Brussels Airlines Sets 6th “Bike in Africa” Initiative in Ghana’s Volta Region

  • 4 min read

As an Africa expert within Lufthansa Group, the Belgian airline invites group employees to discover this beautiful continent. Brussels Airlines, a member of the Lufthansa Group and a specialist in African destinations, has unveiled the sixth installment of its “Bike in Africa” program. This year, the initiative touches down in… 

Gourmet Treats Inside Air France’s Chic New Business Class Meal Box

  • 5 min read

Air France Unveils Gourmet Food Boxes for Business Class on Short Flights Air France has stepped up its game with an all-new gourmet meal box introduced on February 1, 2024, served to business passengers on its short-distance routes. Thanks to a partnership with the celebrated Servair Corporate Chef François Adamski,… 

Gotta LUV It! Southwest Airlines Upgrades Cabins and Uniforms

  • 10 min read

Southwest Airlines Upgrades Planes for Enhanced Comfort and Style Southwest Airlines is redefining flight comfort by refreshing the interiors of its planes, including new, ergonomically designed RECARO seats and a stylish uniform refresh for the crew. Known for its friendly service and value, Southwest is stepping up its game with…