Lufthansa Group Enhances Travel with Next-Gen Entertainment Through Extended Spafax Partnership
Spafax and Lufthansa Group have announced a partnership extension until 2028 to bring cutting-edge in-flight experiences to passengers. This collaboration aims to transform the travel journey by offering advanced on-board and off-board entertainment options.
Spafax, a top in-flight entertainment solutions provider, reinforces its commitment to this key partnership. The company is increasing its support team in Frankfurt to meet Lufthansa Group’s needs in the vital European market. Upcoming projects will focus on elevating in-flight entertainment and connectivity across varied touchpoints. Spafax will streamline content delivery using cloud technologies, ensuring a seamless entertainment experience for passengers.
In addition, Spafax takes on new responsibilities for third-party advertising sales. This strategy will allow Lufthansa Group to establish valuable brand partnerships that will improve the passenger experience and boost revenue. The enhanced entertainment offerings will be available at multiple stages, enriching the passenger journey from booking to post-arrival.
Lufthansa Group and Spafax Enhance In-Flight Entertainment
- Technical Advancements: Spafax is revolutionizing how entertainment is delivered to Lufthansa Group’s customers by bringing pioneering solutions to the forefront. Passengers at airports can now enjoy streaming services for kids’ shows while on board; podcasts are readily accessible on their devices.
- Diverse Entertainment Selection: Spafax Content Services boasts an impressive lineup of global entertainment. They strongly emphasize top-tier European content and enhance the travel experience by fostering unique brand collaborations through their international and local teams.
- Maximizing Revenue Streams: Lufthansa Airlines is implementing International Media Sales with Spafax’s expertise for the first time. This move intends to increase earnings across the airline’s expanding media offerings substantially.
- Customized Brand Solutions: Lufthansa Group carriers, including Lufthansa, SWISS, Austrian Airlines, Discover Airlines, and Edelweiss, will benefit from bespoke solutions. These services are designed to highlight each airline’s unique brand while capitalizing on the efficiencies of the group as a whole.
“We are excited about the opportunity to deliver the future of the IFEC experience for one of the most forward-thinking airline groups in the world. This change is already underway, and we look forward to the next five years of innovating both the customer experience and our service for this most valued client,” said Henry Gummer, Managing Director Europe, Spafax. “This newly expanded contract is a testament to our shared commitment toward media excellence across the customer journey. In Spafax One, we have the tools to deliver this step change for customers and brand partners. Our Spafax Studio will help promote and amplify Lufthansa Group’s commitment to delivering a first-in-class customer IFEC experience.”
The airlines of the Lufthansa Group included in the agreement are Lufthansa, Discover Airlines, SWISS, Austrian Airlines, and Edelweiss Air.
About Spafax Group
Spafax is a dedicated travel media network that aims to captivate, inform, and inspire a global audience of travelers. The company offers sophisticated content technology and extensive media assets to the world’s most recognized airlines. It manages a comprehensive selection of movies, TV programming, audio content, and games spanning every significant entertainment industry market.
Spafax clients include Air Canada, British Airways, Emirates, Explora Hotels, jetBlue, LATAM, the Lufthansa Group, Singapore Airlines, and Qatar Airways. Through them, Spafax connects with nearly a billion travelers across numerous platforms. The company provides these airlines with strategic opportunities to engage with an international audience through numerous traveler touchpoints.
The corporate headquarters of Spafax resides in London, with operations extending across more than twelve international offices. As a part of the WPP group, Spafax covers the travel and media marketplace on a global scale.
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